Our primary goal is to provide a trouble-free and enjoyable online environment to our members. In case of any questions or problems, there are various levels of help and assistance from Red Star Poker™ to ensure your poker experience with us is second to none.

Whether you are having a simple game related question or you are having a problem with your money account, our customer support will solve your problem quickly. If you have any questions or problems contact our customer service department 24/7 by email, telephone or instant message. Emails will be responded to within 24 hours.

Our FAQ might have the answers you are looking for.

Email Support

Please email anytime and your questions will be answered within 24 hours.

General Support support@redstarpoker.com
Affiliate Program affiliates@redstarpoker.com

Telephone Support

For immediate support call these numbers:

Russian Toll-Free (fixed phones only) 810-800-257-53011
North America 800-282-0143
Direct Number +357 2587 8752

Credit Cards operations

Customers should contact Red Star Poker Ltd in Malta for all matters relating to the use of credit cards including questions regarding credit card transactions, refunds, and disputes. For immediate help please visit our Live Support on this page or email support at support@redstarpoker.com.

Credit cards transactions are processed through Red Star Poker Ltd, Vincenti Buildings, 14/19 Strait Street, Valletta, Malta VLT 1432, Registration Number C36261. Red Star Poker Ltd is our wholly-owned subsidiary, the contractual partner and owner of all credit card receivables.